Extended Product Warranty Please read this insurance document carefully to make sure it meets your needs Keep this insurance document in a safe place
1 Table of Contents
2 Introduction to Your Insurance Policy
3 Geographic Scope
4 Understanding this Policy
5 Termination of this Policy
6 General Conditions Applicable to the Whole of this Insurance
7 What we cover you for
8 CompensatioN
9 Exclusions — What is not covered
2 1 Definitions
"Accident" and "accidental" means any direct physical loss caused by one event or series of events arising out of one original cause or source. "Accidental" damage must be caused by acts that were sudden, unexpected and not deliberate. "Damage" means accidental loss of or damage to tangible property. "Excess" means the amount that must be paid by you in respect of a claim or series of claims arising out of one original cause or source before any amount is payable by us. "Insured" means the policyholder. "Insured Device" means a new device that is undamaged at the time when purchasing this policy including accessories, as specified below: Movable Electronics:Smartphones, mobile phones, tablets, notebooks, smartwatches, e-book readers, photo cameras, video cameras, projectors, navigation systems, digital photo frames, portable TVs and video players, portable music player, headphones and portable speakers, shavers, personal digital assistant, mobile digital assistant Stationary electronics: TVs, DVD/Blu-Ray combinations, monitors, PCs, PC complete systems, external drives, servers, docking stations, headphones, wireless routers, scanners, printers, fax machines, printer-/scanner-/copy combinations (All-in-One- devices), DVD/Blu-Ray devices, decoders, Blu-Ray/DVD burners, beamers and projectors, hi-fi systems, radio and media center, home theater systems, CD/disk recorder, amplifier/receiver, speakers, telephone installations, house telephones, answering machines, game consoles. Home appliances: refrigerators, freezers, fridge-freezers, ovens, built-in oven, electric and gas cookers, hobs, hot plates, steam ovens, microwaves, washing machines, dryers, washer-dryer combinations, spin dryers, dishwashers, range hoods, vacuum cleaner, hand vacuum cleaner , irons and stations, steam brushes, ironing machine, sewing machines, shavers and hair removal devices, fans, air conditioners, heaters, frost protection, electric fireplaces, water heaters, dehumidifiers, air cleaners, kitchen scales, deep fryers, toasters, food slicer, electric grills, hand blender, hand mixer, baby food warmers, egg cooker, vacuum, electric coffee grinder, kitchen machines, cappuccino machine, capsule machine, sandwich maker, popcorn machine, juicer, coffee machines, espresso coffee machines, tanning devices / sunbeds. PC components: The insurance covers individually purchased and insured components, such as, main boards, processors (CPU) memory (e.g. RAM), water cooling systems, graphics cards, hard drives, SSD, disk drives, TV cards and sound. "policy" means the wording and schedule read together as the contract of insurance between you and us. "SAPS" means South Africa Police Services. "Schedule" means that part of the policy that specifies details of the insured, the premises, the property insured and any excess , endorsements and conditions applicable. 3 "We or Us or Our" means Transact & Protect as Underwriting Management Agent and/or Mutual & Federal Risk Financing Limited as Insurer or their agent. "You or Your or Yourself" means the policyholder and or insured named in the schedule.
2 Introduction to Your Insurance Policy
This is your insurance policy and you should keep it in a safe place. It is a contract of insurance between you and us, and is made up of this policy booklet, your schedule and any endorsement applying to your insurance policy. Our acceptance of the risks insured is based on the information and statements you have provided to your intermediary or the information that was given on your behalf when you applied for this insurance. You have an obligation at the start of this insurance and at renewal to supply accurate and complete answers to any questions asked during your application for this insurance, to make sure that all information supplied is true and correct, and to notify us of any material changes to the information that you have provided at inception or renewal of this insurance policy. The insurance relates ONLY to those sections of the policy which are shown in the schedule as being included. If any details are incorrect or if the insurance policy does not provide the cover you need, you should return the schedule to your intermediary immediately.
3 Geographic Scope
This policy is only valid for policyholders with their main residence in the Republic of South Africa.
4 Understanding this Policy
It is important that you read your policy booklet together with your schedule very carefully. Please read the whole document. It is arranged in different sections. It is important that • You understand what each section covers and does not cover. • You understand your own responsibilities under each section and under the insurance policy as a whole. Certain words have specific meanings wherever they appear in this policy. These words are shown in bold and are explained in the 'Definitions' section below. In return for payment of the premium shown in the schedule, we agree to insure you, subject to the terms and conditions contained in or endorsed on this policy, against certain financial loss that you may sustain against: accidental damage of the insured device due to: • manufacturing or material defects • faulty construction or wiring • design and assembly errors. as defined in the policy during the policy period shown in the schedule. Cover is provided for the period for which your premium is paid to your Insurer. In order to have continuous cover and a valid claim, you need to pay your premiums. The insured value of your Insured device is contained in your Schedule. This is the maximum value your Insurer will pay in the event of a loss, lessthe applicable excess payable and any dual insurance, betterment or depreciation. 4 Your Insurer retains the right to settle any claim on the basis of the cost of repairs, replacement or cash settlement at their sole option. In the event that the Insured Device: • Can be repaired, your Insurer will pay the costs reasonably incurred to restore it to its state where it is fully functional, same way it was before the damage. Should such costs exceed 75% of the value of the Insured Device, the device will be replaced. • Is replaced by your Insurer, the insurer agrees to pay the reasonable cost of replacement with an Insured Device of the same or similar type but not superior to or more expensive than the existing Insured Device. At all times you must take reasonable steps to safeguard the Insured Device from accidental damage and any repairs to the Insured Device must be carried out by a repairer authorised by Transact and Protect (Pty) Ltd ("TPI").
5 Termination of this Policy
