bobshop has various status levels on the site - Enabled, Disabled and Blacklisted. 

If an account is disabled this could be due to various reasons, for example - awaiting confirmation of personal details, policy contraventions and violations, abuse of the system, service or delivery related issues etc. If an account is disabled this means the user cannot access their Bob Shop account, but if they are a seller, their open listings will continue to run as normal. They will still receive email notifications from Bob Shop relating to items bought or sold, or activity on their items listed or bid on.

Blacklisted generally means that the user's account has been closed for a variety of reasons. They could have failed to pay their fees, service or non-fulfillment issues, increase in negative ratings and SNC's, fraud related issues, abuse of the system or continued violation of the Bob Shop terms of use and listing policy. The user will not have access to their account, they will not receive any further email notifications from Bob Shop and if they are a seller, all their open items will be removed and all bids deleted.

For security and privacy reasons we do not divulge the exact reason why an account has been disabled or blacklisted, unless fraud has taken place, then we notify the buyers as soon as the account has been blacklisted.  We always recommend that buyers proceed with caution when dealing with blacklisted sellers.

Note, blacklisted (in the context of Bob Shop) does not mean blacklisted with the credit bureau's. It means the account has been closed on the Bob Shop site.

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