WE AIM FOR 100% CUSTOMER SATISFACTION - KINDLY REVIEW OUR RATINGSWarranty Policy1. All our electronics (laptops/computers/routers, camera's etc) have a 6 or 12 month repair/exchange warranty (type of warranty is stated on the relevant listing)2. In the rare event that the item purchased is faulty, please simply contact us and we will find a way to resolve it together. We respond promplty to messages and emails.Shipping Policy1. If you are not sure which shipping method to choose, please do a Q & A2. Once the order and payment are received we will email you your tracking number.4. Auctions must be paid within 48 hours of winning the bid to secure stock availability.5. For regional areas please allow up to 5 working days for delivery. 6. For PostNet shipping please indicate your nearest PostNet for delivery.7. For PUDO locker delivery please please indicate your nearest locker for delivery.8. For Pep PAXI delivery please indicate your nearest Pep store for delivery.9. Please work with us and provide full shipping details, so we can ship your order as soon as possible.10. We ship daily, orders ship out on the following day, depending on the purchased item. Orders paid for    before 10am will ship out on the same day.Returns Policy1. You are entitled to a 7-day cooling-off period. If you decide to return a non-defective product, you may do so for a refund or exchange.The product must be returned at the customer’s expense, in its original sales condition. Please do not remove the product from its original packaging and/or use the product.